Axiad IDS, Inc.

Junior Account Manager, North America

Junior Account Manager

Axiad IDS is looking for a motivated Sales professional to join our Sales team.

Join the Axiad IDS team of talented engineers, marketers, and sales experts. Axiad IDS is a fast-growing solution provider focused on cybersecurity, specifically on the area of Identity and Access Management (IAM). The position is located in Santa Clara, CA.

Axiad IDS will offer you the opportunity to touch all industries, including Fortune 500 companies as well as SMB customers. You will acquire first-hand knowledge of both traditional “on-prem” and cloud solutions. With the increased demand for strong authentication and identity management solutions, our company has seen significant growth over the past couple of years and we are looking for motivated individuals to join our team of security experts. 

We are currently seeking a Junior Account Manager to manage our commercial accounts and be responsible for growing the business with targeted commercial customers. You will be responsible for managing customer relationships, ensure customer satisfaction, and upsell products and services. The successful candidate will effectively communicate Axiad IDS’s value proposition, strategies, services, and solutions to customers. You will work cross-functionally, with other teams such as Consulting Services, Product, Marketing, and operations, in order to meet customers’ needs.

 Role Responsibilities

  • Responsible for growing business with existing Axiad IDS customers

  • Build strong client relationships, through regular communication

  • Report on the status of accounts and manage forecast in CRM (Zoho)

  • Suggest company product and services that maximize client satisfaction

  • Communicate product and pricing details clearly

  • Coordinate with Account Executives to create customized account plans for key clients

  • Demonstrate leadership building and managing teams in support of customer opportunities

  • Proactively seek to understand customers’ business problems and use cases and solve them with our best-in-class solutions

  • Provide feedback to the product group and business operations on customer requirements

  • Identify and upsell opportunities within existing accounts


  • Proven work experience as a Junior Account Manager or in relevant sales role

  • Experience with CRM software (e.g. Salesforce or Zoho)

  • Understanding of sales principles and ability to deliver excellent customer experience

  • Proficiency in MS Office

  • Strong (verbal and written) communication skills with an ability to build relationships

  • Effective presentation and negotiation skills

  • High degree of professionalism

  • Good time management skills with a problem solving attitude

  • BSc degree in Business Administration, Marketing, or relevant field

  • Must live in the Bay Area and work from our Santa Clara office, CA

  • Travel up to 30%

 Other Information

Axiad IDS offers a competitive salary, stock options, and a full list of benefits, including health, 401K, vision and dental coverage. You will work in a fun and creative environment with talented group of individuals who have a passion for building great solutions.

Local candidates only - no relocation package available. The candidate must be eligible to work in the US without sponsorship.

To apply, send your resume to

We are always looking for talent. Please feel free to email your resume, even if your profile does not match any of our current open positions.